June  2015

Intro: Content Overview

New Client & Client Updates
  • NEW CLIENT: Greater Rochester International Airport (Rochester, NY)
    • providing review of governance models
  • Halifax Stanfield International Airport (Halifax, Nova Scotia, Canada)
    • following our lease optimization work for the airport, we have helped author a concessions/retail RFP 
New Staff: Spencer Gillette
We are happy to announce our newest Associate, Spencer Gillette, who is based out of Grand Rapids, and assigned primarily to our work there with the Gerald R. Ford International Airport. 

Analysis: White Papers
From time to time, we will issue commentary and analysis on industry trends and areas of growth for airports to consider. Currently, we have an in-depth white paper on the benefits of reviewing operations for optimizing revenue:
As always, thank you for your interest in our work. 

Client Updates

Greater Rochester International Airport (Rochester, New York)
We are happy to announce a new client to our base: the Greater Rochester International Airport in Rochester, New York. We are delighted to be working with the Monroe County Airport Authority, the operator of the Airport, on a governance review, one of our areas of special expertise. Our work on reviewing the airport's governance model has just started and we look forward to long and happy working relationship. 

Gerald R. Ford International Airport (Grand Rapids, MI)
We'd also like to offer a hearty congratulations to our client Gerald R. Ford International Airport for having their largest month ever in terms of passenger travel. You can read more about the airport's record-setting achievement in May here: 
Congratulations, GRR!


Halfix Stanfield International Airport (Halifax, Nova Scotia, Canada) 
NEW CONTRACT: Consulting on New Concessions Construction 
Following our work last year for Halifax focusing on multiple issues related to concessions, Halifax has now hired us to consult on the construction of new concessions space within the Airport Terminal Building. As part of that work, we have helped with a Request for Proposals for concessions opportunities. For more info about the RFP, please visit the airport's website at:

New Staff : Spencer Gillette, Associate

Steven Baldwin Associates would like to welcome Spencer Gillette to the firm as our newest Associate. Spencer began working with us as an intern on our work for the Gerald R. Ford International Airport in Grand Rapids, Michigan. Spencer will be based in Grand Rapids and continue helping with our work there as well as additional projects. Spencer recently graduated from Western Michigan University where he majored in aviation management; he is also a pilot. For Spencer's full background, please see his bio on our web site on our Associates page:

SBA Services: Revenue Optimization

Increase your competitive edge in today's market by investing in best practices, operational excellence, and increased customer satisfaction. 

As a service to clients and friends, we will be issuing commentary and analysis on industry trends and areas of growth for airports to consider. Currently, we have an in-depth white paper on the benefits of reviewing operations for optimizing revenue, written by Associate Alex Hopson who oversaw our extensive revenue optimization project for Halifax Stanfield International Airport last year. You can read the white paper which is on our website by clicking the link below: Find out how you can expand and increase your non-aeronautical revenue sources with our expertise in analyzing current revenue streams, including tenant lease contracts, advertising, and parking, in addition to concessions.

We have exceptional experience in this area, with an impressive track record of achievements for clients, and would love to discuss how your airport could benefit from a similar study.
To start the conversation, call us at (518) 478-6321 or email us at
About Steven Baldwin Associates
Steven Baldwin Associates focuses solely on airport management consulting for airport operators, owners, and policy makers. As a leader in developing best practices in contemporary airport management, the principal and associates at SBA have decades of hands-on experience running airports and consulting for them. For more information, contact us at (518) 478-6321 or, or visit our website at

As always, thank you for your business and your trust in us.
If we can be of any additional assistance to your airport, don't hesitate to contact us.