View this email in your browser
- Monday, 23rd September 2019 -

By now, many randomly selected staff of our Member organisations and some registered Supporters will have received, or will soon be receiving, an invitation to complete PeakCare’s biennial Member Survey. PeakCare fully appreciates how frequently that you, like us, are asked to complete on-line surveys and how annoying this can be.

Therefore to make it a little less annoying, in addition to gaining satisfaction from knowing that your feedback will be greatly valued and put to good use by PeakCare, all who complete the survey will be eligible to enter a draw for a chance to win of 6 gift cards (1 x $100 gift card; 2 x $50 cards; and 3 x $20 cards).

If you are not one of the people who has been randomly selected to complete the survey (and enter the draw!), but would like to do so, please email Annika Stehn ( as soon as possible and details about how to complete the survey will be sent to you. Please note that only those who are employed by a PeakCare Member organisation and registered Supporters are eligible to complete the survey and enter the draw.

The survey seeks feedback about PeakCare’s priorities, communication, performance and future opportunities. The survey is completed anonymously and reporting on the survey results will not identify respondents. It can generally be completed within 5 to 10 minutes, depending on how many additional comments survey respondents elect to enter.

The survey will remain open until COB Wednesday, 2nd October.

Consultation period extended for proposed changes to Child Protection Act

The consultation period has been extended for feedback on proposed changes to the Child Protection Act 1999. A discussion paper outlines options for change in three areas: reinforcing children’s rights in the legislative framework; strengthening children’s voices in decisions that affect them; and reshaping the regulation of care. Consultation has been extended to Friday, 27th SeptemberHave your say.

Does your organisation endorse a National Commissioner for Aboriginal and Torres Strait Islander children and young people?

SNAICC - National Voice for Our Children and the Family Matters Campaign have released a position paper calling for the establishment of a National Commissioner for Aboriginal and Torres Strait Islander children and young people. If you are interested in joining Peakcare in supporting the call for a National Commissioner and endorsing the position paper, email by Friday, 4th October with your organisation’s logo to include in the list of endorsees.


Review periods for high support and complex needs carer allowances now extended

The Department of Child Safety, Youth and Women has announced a series of changes to financial support for carers. The review periods for the High Support Needs Allowance (296) and the Complex Support Needs Allowance (612) have been extended from 6 months to 12 months. Review periods for foster and kinship carers currently receiving CSNA and HSNA will be automatically extended. The review timeframe for long-term guardians and permanent guardians remains unchanged. 


Financial support for carers

Are you working with and supporting foster and kinship carers? The latest information on financial support, including types of carer allowances, child related costs, carer business discount cards, Centrelink payments and home and contents insurance, can be found on the Information for foster and kinship carers website. The Quick reference guide – who pays? explains which expenses are covered by the foster care allowance and which expenses may be reimbursed from Child Related Costs.

New features in Carer Connect app

New sections including Who am I and Welcome pack have been added to the Carer Connect app to help make information about children and young people coming into, or already in care, more accessible. Carer Connect can be accessed here.

Specialist Services

Specialist Services within the Department of Child Safety, Youth and Women aim to support children and young people with high and complex needs who are in contact with the child protection system.  This may include identifying the appropriate disability and therapeutic supports available through mainstream services and the National Disability Insurance Scheme (NDIS). Find out more about Specialist Services and how to access them here.

Changes to the Blue Card System updates

In May this year, the Queensland Parliament passed the Working with Children (Risk Management and Screening) and Other Legislation Amendment Act 2019 which entailed changes to the Blue Card system including the introduction of a 'No Card, No Start' policy, which is expected to begin in early 2020. There are also changes to the disqualification and serious offence framework which has already commenced. For more details on the changes, view the information sheet or subscribe to the Blue Card news email alert to be notified of upcoming changes.

Queensland workforce planning workshops underway for domestic and family violence sector

The Healing Foundation and Australia’s National Research Organisation for Women’s Safety Limited (ANROWS) are in partnership to deliver a Queensland workforce planning and development project for the domestic and family violence sector. Leadership and strategic workforce-planning and development workshops are now taking place across Queensland, to support development of place-based workforce plans. The next workshop will be held in Mt Isa on Thursday, 10th October. Find out more and register.

National Redress Scheme’s first anniversary

The National Redress Scheme has received 4,500 applications from across Australia during its first 12 months. In the last 12 months, the National Redress Scheme has made 313 redress payments and made a further 130 offers. Applicants have six months to review an offer. Find out more.


Closing the Gap - priorities and what is needed most to improve the lives of Aboriginal and Torres Strait Islander children and young people?

The Coalition of Aboriginal and Torres Strait Islander Peak Organisations and the Australian government are conducting a survey into what is needed to improve the lives of Aboriginal and Torres Strait Islander peoples to develop a new National Agreement on Closing the Gap. The results of the survey will inform a report prepared by the Coalition of Peaks, to be provided to governments and made public. The Coalition of Peaks has produced a discussion booklet that has background information on Closing the Gap and defines what will be talked about in the survey. Also available is an illustrated story setting out what the survey is about. Take the survey.

Bushfire assistance available for non-profits

Not-for profit organisations in bushfire-affected communities can apply for assistance through joint funding from the Commonwealth/State-Disaster Relief Funding Arrangement. Organisations in fire-affected Scenic Rim and Southern Downs communities can apply for up to $100,000 funding under the Disaster Assistance (Not-for-Profit Organisations) Loans and Disaster Assistance (Essential Working Capital) Loans Scheme for Not-for-Profit Organisations. Residents experiencing hardship due to the bushfires can apply for assistance using the Self-recovery app, online at or by phoning the Community Recovery Hotline on 1800 173 349.

Each week, PeakCare publishes a 'Thumbs Up' and/or a 'Thumbs Down' about matters that have come to our attention and draw either our commendation or condemnation. If there are matters that you think are worthy of one or other of these acknowledgements, email and we will consider publishing them.

A Thumbs Up this week goes to Safe Places for Children for their At Safe Places, It’s All About the Young People series of four short videos. These very engaging and inspiring videos feature Dion and Leone, Henry and Alana, Bella and Tuifiti, and Carmen and Andrew – Safe Places’ Youth Workers, Senior Youth Workers, Case Managers and a Senior Trainer – talking about what makes youth work so rewarding, what their typical day looks like, and when they really knew they'd made a difference in a young person's life.  Each video is a must watch view for all who work with young people living in residential care or other settings. Congratulations and a big Thumbs Up to Safe Places for promoting your message – It’s all about the young people!

Thumbs Up to QCOSS for extending the opportunity to PeakCare’s Lindsay Wegener to participate in a panel-led discussion about ‘Transitioning services to community-controlled organisations’ during the QCOSS Conference held at Caloundra on 12th and 13th September. It was a pleasure for Lindsay to share the stage with Mr Mick Gooda (Co-Chair of the Queensland First Children and Families Board), Ms Karla Brady (CEO, Inala Wangarra) and Ms Barbara Shaw (Department of Child Safety, Youth and Women) in discussing what is arguably the most critical issue to be addressed within the community services sectors in all Australian States and Territories today.

Child Safe Organisations
Mt Isa - Friday, 4th October
Presented by NAPCAN

The National Association for Prevention of Child Abuse and Neglect (NAPCAN) is again delivering two free child protection workshops around Queensland. The first of these workshops is Child Safe Organisations, a workshop that is critical to assist organisations to develop child friendly and safe practice embedded within organisational culture, moving beyond safety to demonstrate a commitment to children and young people's wellbeing. 
The second workshop, Mandatory Reporting & Prevention of Child Abuse and Neglect, is for everyone who works or volunteers with children and young people and their families and is subject to mandatory reporting requirements. Upcoming sessions will be held in Mt Isa on Friday, 4th October and Saturday, 5th October. Find out more and register for either workshop throughout Queensland.


Kingscliff - Thursday, 10th to Friday, 11th October

Presented by Compass Seminars

Relational trauma requires relational repair. Working with clients with relational trauma can impact on practitioners in many ways. Whilst stories of survival and resilience can inspire us, it is the daily (often unrecognised) exposure to traumatic material and clients coping behaviours which results in gradual and insidious changes in the internal states and world views of practitioners. Through reflective and experiential learning, this workshop aims to provide new knowledge and tools to help sustain and grow practice with our most vulnerable clients, and in a way that integrates individual, team and organisational levels of practice. Find out more and register.

1-2-3 Magic & Emotion Coaching
Brisbane - Tuesday, 15th October
Presented by Parentshop

This one-day training is based on two underlying perspectives on parenting: first, that children can be taught to respond more flexibly when they are frustrated or upset and second, that parents and carers can be taught easy-to-use skills they can use at particular parenting moments. This course equips professionals with the knowledge to teach parents the program over three sessions and/or how to teach the tenets of the program in a few one-to-one clinical sessions. Three recent research studies demonstrate the efficacy of the 123 Magic & Emotion Coaching program in significantly decreasing children’s behaviour problems. Find out more and register.


Reflections from the Royal Commission into Institutional Responses to Child Sexual Abuse 2019 Leneen Forde Address
Brisbane - Tuesday, 22nd October
Presented by Child Protection Practitioners Association of Queensland (CPPAQ)

The 2019 CPPAQ Leneen Forde Address will be delivered by Professor Helen Milroy, University of Western Australia, Commissioner with the National Mental Health Commission, Honorary Research Fellow with Telethon Kids Institute, former Commissioner for the Royal Commission into Institutional Responses to Child Sexual Abuse, and proud descendant of the Palyku people of the Pilbara region. Her address will reflect the many learnings from the Royal Commission including the importance of bearing witness, keeping children safe, trauma informed approaches, and competency in mental health systems of care. Find out more and register.

The Forgotten Known: Attachment Theory in Practice
Brisbane - Thursday, 31st October

Presented by Australian Association of Social Workers

This full-day dual-platform Workshop/Webinar is designed to assist social workers, child protection workers, psychologists, counsellors and community workers to develop a better understanding of adults, children and families with traumatic histories and to enhance their skills in working with this client group. The course is based on Attachment theory and is informed by evidence based trauma related material. Eligible for 6 hours CPD. The workshop will be delivered in person by the trainers with a maximum of 8 participants and the remainder via webinar. Find out more and register.


First Up: Client response training for administration staff
Brisbane - Thursday, 7th November
Presented by Encompass Family and Community

This workshop equips and supports administration workers in their role of providing ‘first-up’ responses to clients and members of the public who present in person at reception or over the phone. We consider how to interact calmly and safely with people who are presenting in a state of crisis or affected by alcohol or drugs, including how to convey empathy while encouraging the client to contain their anger or upset or behaviour. A workshop for all admin workers who may be ‘first-up’ in responding helpfully in difficult situations or helping to de-escalate potential crises. Find out more and register.

Voices in Action Conference 2019
Melbourne - Thursday, 14th to Saturday, 16th November
Presented by CREATE Foundation

95% of previous attendees either agreed or strongly agreed that the ideas shared at the event would help improve the out-of-home care system. The 2019 Voices in Action Conference will provide an in-depth exploration of three key issues identified by children and young people with a care experience as fundamental to improving the out-of-home care system, with the wisdom of lived experience. The discussion will focus on: how to include young voices in decision making processes; how to support and improve outcomes for young people transitioning from care; and the need to improve complaints processes for children and young people. The conference format will feature a daily keynote address from inspirational thought leaders in the care system, followed by a series of interactive, workshop style sessions focused on applying the insights of young people, carers and professionals to some of the key issues facing our sector. Carers, professionals and sector leaders must attend for a fresh grassroots approach to garnering insight into what works in out-of-home care. The full program is now live, so be quick to secure your place at this game-changing conference and elevate the voices of children and young people in care. Find out more and register.

FECCA Conference 2019
Hobart - Wednesday, 9th to Friday, 11th October

The Federation of Ethnic Communities’ Councils of Australia’s (FECCA) biennial conference Purpose. Leadership. Progress. 40 years and beyond will be held in Hobart, Tasmania in 2019. This conference will provide opportunities to share knowledge and best practice, to highlight challenges and to explore possibilities with a network of organisations and individuals who share a common vision – a prosperous, creative and progressive multicultural Australia. Find out more and register.

State Volunteering Conference
Brisbane - Thursday, 10th to Friday, 11th October

Volunteering Queensland's State Volunteering Conference provides a great opportunity for your professional development to grow your knowledge as a leader. The conference will equip you with valuable strategies and good practices to maximise the contribution of your volunteers, enhance the impact of your volunteer program, and advance your cause. The conference is designed to unite, invigorate and challenge Queensland volunteering practitioners. Find out more and register.

Working with parents affected by alcohol and other drug use: Considering the needs of children in practice
Webinar - Wednesday, 16thOctober

This webinar by Child Family Community Australia (CFCA) will discuss how practitioners working with parents where AOD use is a presenting concern can engage parents in having child-focused and parent-sensitive conversations. It will examine how these conversations can identify and strengthen protective factors and improve immediate and long-term outcomes for children’s social and emotional wellbeing. Find out more and register.

Policy and Advocacy 2-Day Intensive
Townsville - Wednesday, 16th to Thursday, 17th October

This 2-Day Intensive workshop by For Purpose will provide for purpose professionals with the opportunity to work alongside like-minded individuals to develop the critical skills required to navigate the policy development process and make change happen. Participants will learn how to to develop tailored advocacy strategies for their organisations with innovative tactics to achieve your desired policy outcomes. The workshop has been developed for people working in the not-for-profit of for purpose sector. It is for anyone seeking to influence government, particularly people working in policy, advocacy, government relations and communication roles. Find out more and register.

2019 OPEN Symposium
Melbourne - Friday, 18th October

The Centre for Excellence in Child and Family Welfare will hold the 2019 OPEN (Outcomes, Practice, Evidence Network): Voices that Matter Symposium at the Melbourne Arts Centre. As practitioners strive to build the evidence base and strengthen practice across child, youth and family services, it is vital that the voices that matter – the voices of children, young people and families – are prioritised. During the Symposium, attendees will have the chance to hear from colleagues, experts and international guest speakers on successful programs and partnerships, learnings and challenges, innovative tools, and new initiatives. Early bird tickets are available until Saturday, 14th September. Find out more and register.

Frontline Mental Health Conference
Townsville - Sunday, 20th October to Tuesday, 22nd October

This three-day conference held by the Australian & New Zealand Mental Health Association focuses on supporting the mental health care of Australian and New Zealand first responders, veterans, soldiers, NGO workers and volunteers. For frontline workers, it's time to put yourself first: find out how to seek help, manage your mental health and support colleagues in need. By breaking the stigma in seeking help, you can create great change for yourself and your fellow frontline workers. The Conference Committee has sourced some of Australia’s most influential experts in mental health, experienced in providing specialised service and support to workers regularly exposed to disaster, emergency, stress and trauma. Find out more and register.

Introduction to the Anti-Discrimination Act
Brisbane - Wednesday, 23rd October

The Anti Discrimination Commission is now known as the Queensland Human Rights Commission (QHRC). The QHRC will be offering training sessions around Queensland's new Human Rights Act, including in Brisbane. The Introduction to Anti-Discrimination Act training course provides a basic introduction to the key elements of anti-discrimination law in Queensland. No previous knowledge is needed. Find out more about the training. Sessions are available in other cities throughout the state.


Parent Morning Tea
Brisbane - Monday, 28th October

Parents who have child protection experience are welcome to this free monthly morning tea hosted by Family Inclusion Network South East Queensland to chat with other parents about how they navigated the child protection, legal and out-of-home care systems and hear how they gained support, addressed their child protection concerns, and became more included in the lives of their children. The Morning Tea is for parents who: have / had children in care, or have / had an intervention with parental agreement, or been reunified with their children. For more details, contact Becky on 3013 6030 or Find out more and RSVP.

Blue Card Services information session
Brisbane - Wednesday, 6th November

This is a general information session which provides an overview of an employer/business operator’s obligations under the blue card system and an opportunity to clarify any issues regarding the blue card application or assessment process. Find out more and register.

Transition to Adulthood Month Launch
Brisbane - Tuesday, 7th November

November is Transition to Adulthood (T2A) month. It is a month to highlight the needs of young people as they make the journey from the care system to adulthood, experiencing positive outcomes along the way. CREATE will be hosting the free Transition to Adulthood Month Launch at The Old Museum in Bowen Hills, Brisbane. The event will feature a presentation, speeches, performances, virtual reality tent, resource stalls, inflatables and much more. RSVP to the event and visit the CREATE website for more information on T2A and how you can get involved in supporting young people transitioning to success.

ACOSS National Conference 2019
Canberra - Tuesday, 26th to Wednesday, 27th November

Early bird tickets are now available for the ACOSS National Conference 2019: Harnessing Community through Effective Action. The Conference will focus on a number of cross-cutting themes, including: how can we harness the power of local community action to influence national policy debates? How should we speak about poverty and inequality to galvanise action, while empowering those who are excluded? How do we bridge the divide between urban and rural communities to deliver better policy outcomes for all? Register before Wednesday, 31st July to secure your place at a discounted rate! Find out more and register.

In conversation with Prof Leigh Goodmark
Brisbane - Wednesday, 4th December

Join ANROWS at the Banco Court for an evening with international domestic and family violence law expert Leigh Goodmark, interviewed by the ABC’s Paul Barclay. Professor Goodmark is Director of the Gender Violence Clinic at the University of Maryland’s Carey School of Law. She will be discussing her new book, Decriminalizing domestic violence: A balanced policy approach to intimate partner violence. Save the date and keep an eye on future issues of ANROWS Notepad for registration and more details.

National Social Role Valorisation Conference 2020
Brisbane - Friday, 27th to Saturday, 28th March 2020

The first ever Australian Social Role Valorisation Association (ASRVA) national conference will be held in Brisbane in 2020. The vision of ASRVA is that all people, including those that are marginalised and disenfranchised, are enabled to be perceived positively and have good lives. The foundation of social role valorisation (SRV) is a sense of social justice, leadership development, and working for change with individuals, services, systems and citizens. The ASRVA Conference will be reinforcing the spirit of a community of practice through a mixture of speakers, discussion and activities, and will be grounded, focussing on application, and using a range of activities and styles to better match varied learning preferences. View the date claimer, follow ASRVA on Facebook or contact to be kept updated on Conference news and be notified when registrations open.

Visit our Events page for further opportunities in the sector.

DV Specialist Workers (Casual, Rostered) - BDVS, Micah Projects

The Brisbane Domestic Violence Service (BDVS) as part of Micah Projects is seeking casual DV Specialist Workers for the roster pool. This position is an after-hours crisis response to domestic violence and is responsible for providing a crisis response to individuals who have been referred to Safer Lives as victims of domestic violence primarily by DV Connect and Queensland Police. In order to be considered for this position you must be able to work at short notice, overnights and weekdays. This is position is classified under the SCHADS Award at a Level 2. Find out more and apply

© 2019 PeakCare Queensland Inc. All rights reserved.

PeakCare Queensland
PO Box 159
Paddington Qld 4064

Click here to apply to become a PeakCare member or supporter. Membership with PeakCare will ensure your organisation is involved in the development of the child protection sector. 

UNSUBSCRIBE to be removed from our mailing list.